by Shaun Heuerman | Jul 21, 2022 | Culture, Profitability and Growth, Strategic Planning
What’s the biggest mistake made during a strategic planning day? That’s easy. Lack of intentional congruence. In other words, there’s a whole bunch of stuff on the paper, but it doesn’t match. I remember when I was a young mother, and my mother...
by Shaun Heuerman | Jul 14, 2022 | Effective Leadership, Employee Motivation, High Performance, Profitability and Growth, Sales & Marketing, Sales Training, Strategic Planning
A dear friend asked me a question one time, “Oh really, can you afford not to?” And I thought that was one of the most brilliant questions I’ve ever heard. Let me pose it to you this way. Can you afford not to figure out how to increase your net interest margin...
by Shaun Heuerman | Jun 23, 2022 | Effective Leadership, High Performance, Profitability and Growth, Sales & Marketing, Sales Training, Strategic Planning
I am a nerd. I’ve always been a nerd. When I was a little kid, I used to go to the library every other day and I would drag books all the way up to my chin back onto the bus and back off of the bus, then back to the library. I’d fill up with books about...
by Shaun Heuerman | Jun 9, 2022 | High Performance, Profitability and Growth, Strategic Planning
What is your opportunity cost per inbound call? In other words, how much profit is lost per mishandled call that doesn’t turn into a lead, then a customer, then a full relationship? I’m going to show you some math that’s going to make you a little bit...
by Shaun Heuerman | Jun 2, 2022 | High Performance, Profitability and Growth, Strategic Planning
When times get a little challenging, people can wig out and the team dynamics get a little interesting. But it doesn’t have to be that way. Culture can be managed and culture can remain great, but you’re going to have to pay more attention to your culture than...
by Shaun Heuerman | May 12, 2022 | Strategic Planning
Loan growth. Ears of bank CEOs across the country perk up when those two words are spoken, especially now in 2022. But there’s a caveat to that as well. Grow loans too quickly and regulators will be all over you, assuming all manner of misdeeds. Too slowly and...
