The Power of Cross-Sales—How to Do Them Without Being Salesy
I attended my first bank CEO conference several decades ago. You know what the theme was when people talked about cross-sales? They said, "My people are still order...
Ken Blanchard wrote several books years ago and conducted a research study. What he found was that the number one concern for business owners was the lack of people ready for C-suite positions.
In other words, they lacked critical thinking skills and strategic thinking. They could follow instructions, but they didn’t know when or how to change course, assimilate incoming information, and make good decisions on the fly. Developing our people’s thinking style has never been more important.
Yes, AI can handle many tasks, but it cannot perform strategic thinking. In the future, many jobs that existed in the past will simply disappear. However, those who possess critical thinking skills, can anticipate problems, and create proactive plans will be the executives of the future. And here’s the issue:
We can’t spend 30 years developing these skills. We need to start teaching people as they join our organizations how to apply critical thinking to their decisions. I created a formula called the SIR formula that requires them to bring solutions whenever they encounter a problem. This approach forces them to use critical thinking skills from the start. In a top-performing organization, there is no room for those who only complain about problems.
We have plenty of room for those who bring a SIR with an actionable plan to immediately address issues. The real benefit of the SIR process is that it teaches them to apply critical thinking skills quickly. These individuals are your future executives because they demonstrate the ability to foresee challenges, consider all possibilities, and make sound decisions. This is crucial for advancing your team members in the world of AI.
To your continued success,
Roxanne Emmerich
Please watch the video above and share it with your exec team and board.
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