How Do You Stop “Matching Price” and Set Yourself Apart as a Category of One
I've heard it a thousand times—a CEO will say to me, "I am so tired of lenders walking into my office and saying, 'Boss, I'm going to lose this deal unless we match the...
Most banks are stuck in a dangerous illusion: working harder equals better results. It doesn’t. And the top 1% have already figured that out.
They’re not grinding harder—they’re executing smarter. While average banks chase vague “best practices,” elite banks install systems that drive measurable performance, profitability, and positioning.
Here’s what separates them:
This isn’t theory. One bank moved cross-sales up 300% and increased NIM by 120 basis points—not by trying harder, but by installing the right system.
And here’s the uncomfortable truth: being great isn’t enough anymore. If the market doesn’t see you as elite, you’re invisible.
If your bank is already doing the work—but not getting the recognition or pricing power you deserve—it’s time to fix that.
Apply for the Banky Award and claim your position at the top.
Watch now.
What the Top 1% of Banks Do That the Other 99% Still Don’t Get
There’s nothing noble about working harder than your competitors unless it actually works. But for most banks, it doesn’t. The top one percent of banks, they’re not working harder. They’re working smarter with systems, culture, and leadership alignment that pull results like a magnet. Let me show you what they’re doing and how you can do that too. Now let’s be honest.
Best practices in banking have been watered down to meaning, well, nothing. Every bank claims great customer service. Every team says they’re relationship-based. Every CEO says our people are our biggest asset. So if everyone’s saying the same thing, why are only a few actually crushing it? Because the top performers don’t talk practices. They install them systematically, relentlessly, measurably.
One of our clients was buried in margin pressure. They couldn’t move pricing. Cross-sales were dead in the water. They trained their people twice and still got no lift.
But then we installed the Breakthrough Banking Blueprint performance system. Cross-sales up three hundred percent. Net interest margin up one hundred and twenty basis points. Team alignment locked in.
And today, they’re one of the best banks in America.
Incidentally, you might have seen them on stage receiving the Banky Award from the Institute for Extraordinary Banking. But here’s the part most banks miss. They didn’t win the Banky to feel good. They won it because it was smart business.
The Banky isn’t a trophy. It’s a tool. It separates you from the B2 banks. It gives your team a reason to step it up.
It gives your prospects proof that you are elite in your market. And let’s face it, it’s a lot easier to close deals and command premium pricing when you can say, we’ve been recognized as one of the best banks in America.
So what do the top banks actually do differently? They build culture like it’s a core product. They tie every role to profitability. They own the pricing conversation. They use metrics that matter.
Here’s a little hint. How many new accounts that you’ve brought in is not one of those metrics. They compete on value, not rate, and yes, they leverage positioning through the Banky Award to build prestige and close the deal.
If you’re already doing the work, and if your bank is walking the talk on performance and leadership, and if you’re ready to let the world know that you’re in a different class, apply for the Banky Award now. Position your bank where it belongs, at the top. Because these days, being great isn’t good enough. Being seen as great is everything. Don’t let the almost-best banks grab the spotlight that you’ve earned. Go to BankyAwards.com and make sure that you nominate your bank. And we’ll see you in September at the Best Banks in America Super Conference.
I've heard it a thousand times—a CEO will say to me, "I am so tired of lenders walking into my office and saying, 'Boss, I'm going to lose this deal unless we match the...
When everyone is competing for a scarce item, it becomes difficult unless you improve at it. This is exactly what we need to do with low-cost deposits. Let’s face it,...
I attended my first bank CEO conference several decades ago. You know what the theme was when people talked about cross-sales? They said, "My people are still order...
Sometimes, two different ideas seem to challenge each other. You've probably heard me say that everyone has a role in managing the culture of the organization. You've...
I don't care what your position is; you have a sales position. Why? Let's say you're out with other soccer moms, and somebody mentions they're planning on building a...
When I was working on my graduate studies in organizational development, I learned about the concept of learned helplessness. What I've discovered is that it’s a...
Ken Blanchard wrote several books years ago and conducted a research study. What he found was that the number one concern for business owners was the lack of people...
Do you feel good about yourself when you help other people? What if you could get your team excited about having your clients acquire all the products and services...
Whenever I do the Breakthrough Banking Blueprint Conference, I ask the question “Who here is in marketing”, and one or two hands go up. I ask again, “Who here is in...
It’s a whole new playing field out there. With AI we now have the tools to find your next best customers, but if you don’t bring wisdom to the tools, you have more...