by Shaun Heuerman | Jul 1, 2021 | Culture, Effective Leadership, Employee Engagement, Employee Motivation, High Performance
Do you have a proven strategy to attract more profitable customers? No, this strategy isn’t to hire more lenders. No, this strategy isn’t about stealing the guy from next door. No, this strategy isn’t about having your officers do more officer calls....
by Shaun Heuerman | Jun 23, 2021 | Culture, Effective Leadership, Employee Engagement, Employee Motivation, High Performance
Most bank executives take entirely too long to make poor business decisions. Let’s face it, this is not sustainable. Being an executive means learning how to make better decisions faster. Saying it and accomplishing it are worlds apart. Do your people have the...
by Shaun Heuerman | Jun 17, 2021 | Culture, Effective Leadership, Employee Engagement, Employee Motivation, High Performance
Are One-Third of Your Employees About to Dump You? I hope not, but that’s what the research is showing will happen in the next six months. In fact, according to research done by Bamboo HR, 79% said they felt “burnt out” in the last month, and 53%...
by Shaun Heuerman | Mar 31, 2021 | High Performance, Profitability and Growth, Strategic Planning
Let’s think through profitability for a second. Profitability has different meanings to different people because profitability by itself doesn’t mean much. When I first wrote the Profit-Growth Banking book before the last recession, I talked about how...
by Shaun Heuerman | Mar 10, 2021 | High Performance, Profitability and Growth, Strategic Planning
Team selling is the new “it.” But most banks get it all wrong, sadly. They think team selling is “I send Joe out with Susie, and Pat goes out with Jane … and everything is good.” That is not team selling. Harvard Business Review had an instructive research-based...
by Shaun Heuerman | Mar 3, 2021 | High Performance, Profitability and Growth, Strategic Planning
We all got away in 2020 with not having to be out there calling on people all the time because we’ve been waiting for things to go back to normal. For customers to walk into our lobbies again…to go back to the way it was. But it doesn’t seem to be going...
