by Shaun Heuerman | Jul 16, 2020 | Culture, Effective Leadership, Employee Motivation, High Performance, Profitability and Growth, Sales & Marketing, Sales Training, Strategic Planning, Workplace Culture
I’m always astonished how difficult we make the chief lending officer’s job. We tell essentially this wonderful human being, who is probably good at credit, “hey, you’re in charge of finding your team members”; “you’re in charge of making sure...
by Shaun Heuerman | Jul 2, 2020 | Effective Leadership, High Performance, Profitability and Growth, Sales & Marketing, Strategic Planning
As we celebrate the Fourth of July, it occurs to me that one of the beautiful things about this country is the wisdom that was brought to us by our founding fathers and the degree to which they stood by those principles, and how those principles mattered to them; how...
by Shaun Heuerman | May 28, 2020 | Effective Leadership, High Performance, Profitability and Growth, Sales & Marketing, Strategic Planning
Your customers want to hear from you now. During challenging times, people need a little bit more handholding than they usually do, but not just the, “Hey, how are you doing?” Video: Your Customers Want to Hear From You Now…Are You Showing up for Them?...
by Shaun Heuerman | May 21, 2020 | Effective Leadership, High Performance, Profitability and Growth, Sales & Marketing, Strategic Planning
Now is the time that customers and prospects demand that you are excellent at what you do. I have a friend, and a vendor to my business, who told me that because a big chunk of his income comes as a result of community banking, he thought he should switch over his...
by Shaun Heuerman | May 13, 2020 | Effective Leadership, High Performance, Profitability and Growth, Sales & Marketing, Strategic Planning
Challenging times require great transparency of information going to the executive team and also going to the board. For instance, if I’m a bank CEO, I want to know if the account managers who are assigned to my current top 100 and top 1000 customers are in...
by Shaun Heuerman | May 6, 2020 | Effective Leadership, High Performance, Profitability and Growth, Strategic Planning
It’s never been more important to make sure that you’re talking to your customers in ways that matter. I bring this up because I just got done doing a live recording with some of the smartest marketers in banking across the United States, and I saw some...
