by Shaun Heuerman | Nov 18, 2021 | Culture, Employee Engagement, Employee Motivation, Managing Employees, Workplace Culture
How do you protect your bank from the new “I Quit Culture” known as the Great Resignation of 2021? And how do you combat the upcoming exodus caused by headhunters calling your best team members weekly with outrageous offers—promising the moon, including upfront money...
by Shaun Heuerman | Nov 11, 2021 | Consulting
Quite a few decades ago, I remember going to bank CEO conferences and hearing this line uttered: “Our people are order takers, we’ve tried everything, we don’t seem to be able to break this problem.” Guess what? Well, now here we are two-three decades later....
by Shaun Heuerman | Nov 4, 2021 | Consulting
The days of transactional banking are over. Yes, there was a day when the customers would walk into our lobbies. Yes, there was a day where they came looking for us. Yes, I remember those days, too. Those days are long gone And it was a rapid turn. Yes, the amount...
by Shaun Heuerman | Oct 21, 2021 | Consulting, Fast and Low-Risk Loan Growth, High Quality Loans, Increase Net Interest Margin, Sales Process, USP
I don’t think we’ve ever seen loan pricing competition like we’re seeing right now, and I don’t think it’s over. I think it’s going to get much worse through 2022. So, what do you do in terms of creating some loan pricing strategies that allow you to command premium...
by Shaun Heuerman | Oct 15, 2021 | Profitability and Growth, Strategic Planning
It’s unprecedented. In talking with a few dozen CEOs these last two weeks, almost all used the exact same words… “I’m very concerned about 2022. How are we going to replace the income from PPP and the other programs? AND ALL I HEAR ARE EXCUSES FROM MY TEAM…” “We’re...
