by Shaun Heuerman | Jan 4, 2024 | High Performance, Profitability and Growth, Strategic Planning
I just did a seminar today where I asked people, “What’s your biggest challenge?” Accountability always seems to be number one whenever that question is asked. No matter the bank—it seems to be universal. Video: High-Performance Accountability Secret...
by Shaun Heuerman | Dec 28, 2023 | Effective Leadership, Employee Motivation, High Performance, Profitability and Growth, Sales & Marketing, Sales Training, Strategic Planning
There was a day, back when I started as a commercial and agricultural lender, that we did everything. We did the channel checks, we did the credit analyst work, we did the business development, and we did the account management. We did it all, and we collected the...
by Shaun Heuerman | Dec 14, 2023 | Effective Leadership, High Performance, Profitability and Growth, Strategic Planning
Does your executive team know how to stand in the heat of difficult conversations? Video:An Important Skill You Must Develop to Be a Great Leader It’s easy to be nice to each other. I grew up in the Midwest, and my mama taught me to be a nice girl. That was one...
by Shaun Heuerman | Dec 7, 2023 | Effective Leadership, High Performance, Profitability and Growth, Strategic Planning
Everybody means well, but do your team members really know how they tie to profit on a daily, weekly, monthly, and quarterly basis? Well, you may think they do, but the business research would cause you to pause. When they asked 6,000 employees if they performed in...
by Shaun Heuerman | Nov 30, 2023 | Culture, Effective Leadership, Employee Motivation, High Performance, Profitability and Growth, Sales & Marketing, Sales Training, Strategic Planning, Workplace Culture
Isn’t it fascinating how for years and years and years, people would fight wars by standing in line with red coats on, in formation, shooting guns, while the other side would come at them when they had guns standing in line, running with swords, thinking that...
by Shaun Heuerman | Nov 16, 2023 | Culture, Effective Leadership, Employee Motivation, High Performance, Profitability and Growth, Sales & Marketing, Sales Training, Strategic Planning, Workplace Culture
I’m always astonished how difficult we make the Chief Lending Officer’s job. Video: Are You Properly Utilizing Your Team’s Skills?: A Chief Lending Officer Case Study We tell essentially this wonderful human being, who is probably good at credit, “hey,...
