by Shaun Heuerman | Nov 18, 2021 | Culture, Employee Engagement, Employee Motivation, Managing Employees, Workplace Culture
How do you protect your bank from the new “I Quit Culture” known as the Great Resignation of 2021? And how do you combat the upcoming exodus caused by headhunters calling your best team members weekly with outrageous offers—promising the moon, including upfront money...
by Shaun Heuerman | Sep 9, 2021 | Creating an Accountability Culture, Culture, Employee Engagement, Employee Motivation, High Performance, Workplace Culture
Does bank culture really matter? Gallup tells us that if you have an average amount of disengagement, it will rob $3,400 from your bottom line for every $10,000 of payroll. So YES, culture is a big deal. And if your bank’s culture is broken, it can be fixed. In fact,...
by Shaun Heuerman | Jul 22, 2021 | Culture, Effective Leadership, Employee Engagement, Employee Motivation, High Performance, Workplace Culture
What are the cultural steps you need to take now to ensure that you have the glue to keep your best people? Culture is not just the happy bus. Anyone who has created a respectable bank culture understands that culture is a series of systems that align everyone to the...
by Shaun Heuerman | Sep 3, 2020 | Culture, Effective Leadership, Employee Motivation, High Performance, Profitability and Growth, Sales & Marketing, Sales Process, Sales Training, Strategic Planning, Workplace Culture
Finally, my new book is out—The Breakthrough Banking Blueprint. It occurred to me years ago when I had the great honor of working with the top franchise company in this country, which was awarded top franchise year in and year while I worked with them, doing their...
by Shaun Heuerman | Jul 22, 2020 | Culture, Effective Leadership, Employee Motivation, High Performance, Profitability and Growth, Sales & Marketing, Sales Training, Strategic Planning, Workplace Culture
Isn’t it fascinating how for years and years and years, people would fight wars by standing in line with red coats on, in formation, shooting guns, while the other side would come at them when they had guns standing in line, running with swords, thinking that...
by Shaun Heuerman | Jul 16, 2020 | Culture, Effective Leadership, Employee Motivation, High Performance, Profitability and Growth, Sales & Marketing, Sales Training, Strategic Planning, Workplace Culture
I’m always astonished how difficult we make the chief lending officer’s job. We tell essentially this wonderful human being, who is probably good at credit, “hey, you’re in charge of finding your team members”; “you’re in charge of making sure...
