How Can a Bank Best Align Personnel to Profitability [VIDEO]

Most bank CEOs tell me, we have great people, and yet, sometimes they suffer not such great efficiency ratios, return on assets, return on equity.   And what they’re really saying is we have good people, but they’re not great because they don’t know...

How to Avoid the “Middle Management Meltdown” [VIDEO]

I believe that when middle managers master management, the resulting breakthroughs are profound and sustainable.   In this episode, I’m going to share with you how to overcome what I call “the middle management breakdown”—the block that keeps executives’ dreams from...

Marketing Isn’t What It Used To Be [VIDEO]

Marketing isn’t what it used to be. For many banks, it’s changing how you should be investing your marketing dollars and the strategies that you should be using. Video: Bank Marketing Isn’t What It Used To Be In my book, The Breakthrough Banking Blueprint, I quote...

Conventional Wisdom Is Killing Your Bank’s Future Potential [VIDEO]

Isn’t it fascinating how for years and years and years, people would fight wars by standing in line with red coats on, in formation, shooting guns, while the other side would come at them when they had guns standing in line, running with swords, thinking that...