by Shaun Heuerman | Sep 15, 2021 | Effective Leadership, Employee Motivation, High Performance, Profitability and Growth, Sales & Marketing, Sales Training, Strategic Planning
I was speaking recently for a bank marketing association and what occurred to me was that I made a big discovery. I asked them how they move net interest margin. And I got that “huh?” look. Video: Single Most Important KPI for ROI in Marketing Then I dug a little bit...
by Shaun Heuerman | Sep 9, 2021 | Creating an Accountability Culture, Culture, Employee Engagement, Employee Motivation, High Performance, Workplace Culture
Does bank culture really matter? Gallup tells us that if you have an average amount of disengagement, it will rob $3,400 from your bottom line for every $10,000 of payroll. So YES, culture is a big deal. And if your bank’s culture is broken, it can be fixed. In fact,...
by Shaun Heuerman | Jul 22, 2021 | Culture, Effective Leadership, Employee Engagement, Employee Motivation, High Performance, Workplace Culture
What are the cultural steps you need to take now to ensure that you have the glue to keep your best people? Culture is not just the happy bus. Anyone who has created a respectable bank culture understands that culture is a series of systems that align everyone to the...
by Shaun Heuerman | Jul 14, 2021 | Culture, Effective Leadership, Employee Engagement, Employee Motivation, High Performance
According to BambooHR®, one-third of your people plan on dumping you in the next six months. Yikes. This begs the question, what kind of glue do you need to make sure your very best employees stick with you during a time of accelerated “employee poaching?” To be...
by Shaun Heuerman | Jul 8, 2021 | Culture, Effective Leadership, Employee Engagement, Employee Motivation, High Performance
With the current competition for good people, it’s never been more important for you to elevate the productivity per employee. Let’s face it, not everybody’s going to get all the A’s superstars attracted to their team. We’re going to need...
by Shaun Heuerman | Jul 1, 2021 | Culture, Effective Leadership, Employee Engagement, Employee Motivation, High Performance
Do you have a proven strategy to attract more profitable customers? No, this strategy isn’t to hire more lenders. No, this strategy isn’t about stealing the guy from next door. No, this strategy isn’t about having your officers do more officer calls....
