by Shaun Heuerman | May 28, 2020 | Effective Leadership, High Performance, Profitability and Growth, Sales & Marketing, Strategic Planning
Your customers want to hear from you now. During challenging times, people need a little bit more handholding than they usually do, but not just the, “Hey, how are you doing?” Video: Your Customers Want to Hear From You Now…Are You Showing up for Them?...
by Shaun Heuerman | May 21, 2020 | Effective Leadership, High Performance, Profitability and Growth, Sales & Marketing, Strategic Planning
Now is the time that customers and prospects demand that you are excellent at what you do. I have a friend, and a vendor to my business, who told me that because a big chunk of his income comes as a result of community banking, he thought he should switch over his...
by Shaun Heuerman | May 13, 2020 | Effective Leadership, High Performance, Profitability and Growth, Sales & Marketing, Strategic Planning
Challenging times require great transparency of information going to the executive team and also going to the board. For instance, if I’m a bank CEO, I want to know if the account managers who are assigned to my current top 100 and top 1000 customers are in...
by Shaun Heuerman | May 6, 2020 | Effective Leadership, High Performance, Profitability and Growth, Strategic Planning
It’s never been more important to make sure that you’re talking to your customers in ways that matter. I bring this up because I just got done doing a live recording with some of the smartest marketers in banking across the United States, and I saw some...
by Shaun Heuerman | Apr 16, 2020 | Effective Leadership, High Performance, Profitability and Growth, Strategic Planning
Challenging times require that people understand exactly how they tie to profit and they know how to do it on a daily, weekly, quarterly, monthly basis. When you are communicating with your team members, it’s never been more important to keep them out of busy...
by Shaun Heuerman | Apr 9, 2020 | Effective Leadership, High Performance, Profitability and Growth, Strategic Planning
During difficult times, everyone must know how they tie to profit, and become a master of the actions that allow for them to move their correct critical drivers—the leading indicators that move the lagging indicators. You see, during difficult times like this, one of...
