Happy New Year!

Listen, I don’t know about you, but I think everyone’s pretty much tired of 2021. But what’s going to happen in 2022? Well, first of all, what did we learn from 2021?  2021 Lesson Number 1 As community bankers, we’ve learned we are tough and that we...

How To Improve Cross-Selling in Banks

There’s been a popular question around for decades: How to improve cross-selling in banks?  Yes, some people don’t like to use the word “cross-sells” after what happened with a certain large bank that got into some trouble. But the reality is that...