Welcome to The Top 5 Percenter™ Blog

Dive in for concise, powerful insights on elevating community banking. Discover strategies and success stories for superior performance, from boosting financial margins to cultivating a dynamic culture. These posts literally contain the secrets of the Top 5 Percenters™. Sign up to the newsletter so that you don’t miss a single post.

How Elite CEOs Run Game-Changing Board Meetings

Most board meetings are packed with data—but starved of strategic clarity. Discover how the top 5% of banks engineer boardrooms that drive performance, challenge respectfully, and align with breakthrough plans. This week’s episode reveals what high-performing CEOs do differently—and how you can bring that same power to your board.

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Top Bank Doubled Revenue with 1/3 Fewer Staff—Here’s How

Toxic conflict is quietly draining your profits.
Most banks reach for generic culture fixes and miss the root cause—low emotional intelligence and zero accountability. Discover how the best banks use healthy dissension to crush drama, boost performance, and lead the industry in profitability.

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Bank Drama is Draining Your Profits—Here’s the Proven Fix

Toxic conflict is quietly draining your profits.
Most banks reach for generic culture fixes and miss the root cause—low emotional intelligence and zero accountability. Discover how the best banks use healthy dissension to crush drama, boost performance, and lead the industry in profitability.

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Your Bank’s Culture Is Quietly Costing You Millions—Here’s How to Fix It.

Most banks try to fix productivity issues by hiring more staff—but that only inflates expenses. This eye-opening video reveals why your culture may be quietly draining millions from your bottom line and how one Top Gun CEO doubled his bank’s size with fewer employees by engineering a culture of clarity, accountability, and high performance.

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How to Build an Accountability Culture in Banking | The Banky Award Difference

Most banks don’t have a performance problem—they have a pretending problem. When people pretend not to see standards or hear deadlines, accountability culture in banks breaks down, and execution turns into excuses. A nationwide survey revealed that 87% of bank employees believe their coworkers avoid ownership. The highest-performing institutions stop the cycle by implementing bank employee...

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What the Top 1% of Banks Do That the Other 99% Still Don’t Get

In this video, I discuss how the top 1% of community banks are not working harder than their competitors—they’re working smarter. By leveraging a high-performance banking system, strategic execution in banking, and leadership alignment, these banks pull results like a magnet. This is not about vague best practices for community banks or watered-down customer service claims. It’s about installing...

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